Certified QuickBooks ProAdvisor
Ericka Otero is a Certified QuickBooks ProAdvisor and Senior QuickBooks Instructor with over six years of experience teaching QuickBooks to small business owners, accountants, and bookkeepers. She has trained more than 2,500 learners and delivered thousands of hours of 1-on-1 help. She is known for being a knowledgeable and patient instructor and has excelled at everything at QuickBooksTraining.com from teaching, to self-paced course production to customer care.
When Ericka isn’t teaching QuickBooks, she’s watching hockey and rooting for her Dallas Stars.
ProAdvisor Level 2 QuickBooks Certification
Intuit QuickBooks Online User Certification
Intuit QuickBooks Online User Certification
Intuit QuickBooks Certified Bookkeeping Professional
Ericka is so helpful and really listens to the problem. Also made sure what I did was correct so that a future issue would not arise
Wow. I had a huge puzzle and Ericka helped me solve it. I was so confused, but she asked the right questions and got it done!
Ericka was very knowledgeable and verified the information. She gave us assurance that things could be fixed and we were very grateful.
Ericka was persistent and dedicated, staying with it until everything was fixed perfectly.
Problems solved in Live 1-on-1 Help last year
Most versatile instructor at QuickBooksTraining.com
Complete Training and Live Help Membership
If you’re unsatisfied with your membership, please email us at [email protected] within 30 days of your purchase. We’ll issue a full refund unless you’ve received a certification — in which case, the membership is non-refundable.
If you cancel after 30 days, your subscription for Live 1-on-1 Help will end, but you’ll retain lifetime access to all live and self-paced classes.
Refunds and certification exams
If you refund your purchase, you can no longer sign up for more of the included certification exams. If you’ve already registered for an exam or taken an exam before you request a refund, we will deduct the cost of the exam from your refund.
