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Refund and cancellation policies

Complete Training and Live Help Membership

If you’re unsatisfied with your membership, please email us at [email protected] within 30 days of your purchase. We’ll issue a full refund unless you’ve received a certification — in which case, the membership is non-refundable.

If you cancel after 30 days, your subscription for Live 1-on-1 Help will end, but you’ll retain lifetime access to all live and self-paced classes.