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FAQ

1. All the content (live & self-paced) you need to pass the Intuit Certified User exam…and more
You’ll have access to the self-paced version of the certification prep class (Mastering QuickBooks Level 1) Plus multiple live prep classes PLUS access to an instructor (44 hours a week) to ask questions and confirm your understanding of the material.

2. All the content (live & self-paced) you need to pass the Intuit Bookkeeping Professional exam…and more
You’ll have access to the self-paced version of the certification prep class (Crash Course in Bookkeeping) Plus multiple live prep classes PLUS access to an instructor (44 hours a week) to ask questions and confirm your understanding of the material.

3. Access to our entire self-paced learning library (includes all updates)
Our comprehensive QuickBooks Learning Library includes all the QuickBooks training you’ll ever need. Start with the basics to build a solid QuickBooks foundation. Then, view advanced classes as your confidence grows. These are available 24/7/365 so you learn on your own schedule. Over 100 hours of self-paced training

4. LIVE Q&A sessions – Mon -Thu 7:30am to 5:30pm, and Fri 12:00pm to 4:00pm (Central)
Need help? Our QuickBooks experts are ready to help every weekday via live Q & A sessions. No need to “Google” solutions or learn the hard way through trial-and-error. When you need help (or a quick answer), log into Zoom and ask your question. This benefit alone is worth the price of your monthly subscription!

5. Monthly live training sessions (webinars)
Attend a live 1.5 hour webinar every month to stay up to date on the latest changes or to dive deep into a specific subject. And if you can’t attend, you can always watch a recording of past webinars. Topics include QuickBooks Tips & Tricks, Customizing QuickBooks, Payroll topics, Sales Taxes, Avoiding Fraud, and much more.

BONUS! 5 FREE Intuit Certification Exam vouchers ($156 each – that’s a $780 value!)
Validate that you understand bookkeeping (Certified Bookkeeping Professional) and know how to use QuickBooks (Certified QuickBooks User). While others claim they know QuickBooks and Bookkeeping, you can prove it! Employers can feel confident that you have the skills to tackle the most difficult challenges. And if you’re looking for a job, supercharge your career with instant credibility from the makers of QuickBooks! In addition to getting Certified as a Bookkeeping Professional, you can get Certified as a QuickBooks Online AND QuickBooks Desktop Certified User (because VIPs have access to both platforms – Online & Desktop), ensuring that you’re certified no matter what a company uses.

Monthly Live classes (New topics added based on VIP suggestions)
Avoid the Five Biggest Accounting Mistakes
Bank Feeds and Online Banking: Everything You Need to Know
Beginning to Advanced Excel Charting Techniques - Part 1
Beginning to Advanced Excel Charting Techniques - Part 2
Beginning to Advanced Excel Charting Techniques - Part 3
The Chart of Accounts and Transactions
Debits & Credits
Excel Fundamentals 101 - Part 1
Excel Fundamentals 101 - Part 2
Five Ways to Save Money with Your Accountant
Preparing 1099s, W-2s & W-3s
Preparing Payroll Quarterly Reports
Purchasing Workarounds and Shortcuts
QuickBooks for Bosses
QuickBooks Preferences
Sales Workarounds and Shortcuts
Security and Avoiding Embezzlement
Six Accounting Principles You Must Know
Start the New Year Right
Top Ten QuickBooks Tips & Tricks
Understanding Financial Statements
Understanding QuickBooks with Microsoft Excel
OnDemand Courses
Mastering QuickBooks Online Level 1
The On-demand version of the most popular QuickBooks Online class in the world is designed just for QuickBooks Online users! Your personal onscreen instructor walks you step-by-step through the essentials you need to use QuickBooks Online with confidence.
Mastering QuickBooks Online Level 2
Master more difficult (but common) QuickBooks features, become a report expert, and build on your foundation from Level 1. Discover the new powerful features in QuickBooks Online. Learn shortcuts, tips, tricks and workarounds to be more efficient in QuickBooks Online.
Crash Course in Bookkeeping
Explore bookkeeping principles that help you understand debits and credits, financial statements, and much more. This course contains exercises so you can work along with your instructor. It's perfect for anyone who wants to pass the Intuit Bookkeeping Professional exam...or just learn accounting.
Mastering Accounting Basics for QuickBooks Online
Understanding accounting fundamentals is half the challenge of learning and using QuickBooks Online correctly! This class teaches you the basic accounting principles of accounts, financial statements and much more. Take this class to get even more out of QuickBooks Online.
Mastering QuickBooks Desktop for Nonprofits
Non-profits using QuickBooks Online get the same content in a monthly class (live or recorded)
Uncover the secrets that make QuickBooks work for your nonprofit organization. Ideal for any nonprofit, including houses of worship, membership organizations, and charities.
Mastering QuickBooks Desktop for Construction
Contractors using QuickBooks Online get the same content in a monthly class (live or recorded)
Accounting for the construction industry is challenging. Not anymore! Learn to use QuickBooks to meet your unique needs. A must-have for construction companies and contractors! If you’re brand new to QuickBooks, we recommend you also do the Mastering QuickBooks Level 1 class.
Mastering QuickBooks Payroll
Mastering QuickBooks Payroll ensures that you start off right. If you’re experienced, you learn to fix mistakes, handle complex payroll transactions, save time and get even more from QuickBooks Payroll
Mastering Quickbooks (Pro/Premier) Level 1
OnDemand version of the most popular QuickBooks class in the world! Build or reinforce your QuickBooks foundation with your personal, on screen instructor.
Mastering QuickBooks (Pro/Premier) Level 2
Master more difficult (but common) QuickBooks features, become an expert on reports, and build on your foundation from Level 1.
Mastering QuickBooks (Enterprise) Level 1
Enterprise Solutions is the most powerful edition of QuickBooks! Take advantage of this additional power and the extra features with Enterprise Solutions training.
Mastering QuickBooks (Enterprise) Level 2
This class begins where Enterprise Solutions Level 1 ends. Master more difficult (but common) Enterprise Solutions features, become a report expert, and build on your strong foundation from level 1. Take QuickBooks to the next level!
Mastering QuickBooks Desktop for Accountants Level 1
Learn the basics of QuickBooks from your client’s perspective (so you can answer their questions). You should also know these basics before taking the ProAdvisor training and certification. Learn special tools that help you support QuickBooks clients.
Mastering QuickBooks Desktop for Accountants Level 2
Begins where Level 1 ends. Master more difficult, but common, QuickBooks transactions. Learn to set up clients correctly and become a report “expert.”
What's the catch? The price seems too good to be true!
We've discounted the membership fee for a limited time to allow more people to experience the confidence, peace of mind, and support our VIP members enjoy. Does it make sense to lower the membership fee below the ultimate bundle (4 courses for $799.95)? No, not at all. Then why do it? Because after 22 years of supporting over 1 million customers, we know it's the best choice we offer, and we're confident you'll think so too.
How do do I access my OnDemand courses and live VIP services?
After you place your order, you receive log-in credentials for your VIP training page via email. Follow the link in the email, type your user name and password, and start learning! You'll see a tab for OnDemand courses, Live VIP classes, and Ask an Instructor. Just select the tab you want, and follow the instructions. It's very straight forward, but if you have any issues...just chat with a training advisor at the bottom of the page.
Do you offer a money back guarantee for VIP?
Absolutely! To return your membership, please send an email to office@quickbookstraining.com within 30 days of purchase and you'll receive a refund. Please note, if you use any of the included QuickBooks Certification vouchers within 30 days, we have to deduct the cost of the vouchers ($156 each) from your refund.

If you cancel your subscription after 30 days, we'll stop your monthly subscription for live services - monthly live classes and Q&A sessions (live "ask the instructor") - but you can keep your access to the entire learning library (including all future updates!).
What is certification and how do I get it?
Intuit (makers of QuickBooks) offers 2 Certifications to validate your knowledge and skills.

The Certified QuickBooks User validates that you can use QuickBooks.
And the Certified Bookkeeping Professional validates your bookkeeping and accounting skills.

These tests are offered at Universities and technical schools but cost $156 for individuals to take. BUT they’re both FREE if you become a VIP member! In fact, as a VIP member, you're eligible for 5 vouchers ($780 value) to use for other employees or to get certified as a QuickBooks Online user, QuickBooks Desktop User, AND Bookkeeping Professional. 

This is a MUST-HAVE for anyone who does Bookkeeping using QuickBooks and wants to prove their knowledge and skills.
Content you need to know for each certification:
– QuickBooks User – "Mastering QuickBooks Level 1" course
– Bookkeeping Professional – ”Crash Course in Bookkeeping" course

Both courses are included with your membership. And both include PDF study manuals, test prep materials, and practice tests to help you prepare! And as a VIP, you can always pop in to the Q&A and ask a question!

Are the training courses hands-on?
If you have a QuickBooks Online subscription, you can pause the class and switch to QuickBooks to practice hands-on.
Do I need QuickBooks on my computer?
No. You can view the training on any device with an internet connection. Anytime, anywhere.
What if I need more than 5 exam vouchers?
Active VIP members can request an additional 5 exam vouchers every year. If you need to train and certify more than 5 people within a year, we recommend two VIP memberships for your office. Chat with a training advisor to find the best option for you!

No risk, money-back guarantee

We know you'll love our QuickBooks training and we stand behind it 100%. See refund and cancellation details.
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QuickBooks training near your location

United States

Refund and cancellation policies

Live classes To cancel your seat in a live class, please notify us at office@quickbookstraining.com before the first day of your class and you'll receive a full refund. If you attend class and it doesn't meet your expectations, just let your instructor know by the end of the first day of class. Then, you'll receive a full refund. Please note... we do not provide refunds if you don’t attend class. We will, however, keep your credit so that you may attend another class in the future.

Self-paced courses If you're not satisfied for any reason, please send an email to office@quickbookstraining.com within 30 days of purchase and you’ll receive a full refund.

Please note, if you use any of the included QuickBooks Certification vouchers within 30 days, we have to deduct the cost of the vouchers ($156 each) from your refund.

VIP Membership To cancel your membership, please send an email to office@quickbookstraining.com within 30 days of purchase and you'll receive a full refund. Please note, if you use any of the included QuickBooks Certification vouchers within 30 days, we have to deduct the cost of the vouchers ($156 each) from your refund.

After 30 days, we'll stop your monthly subscription for live services (these include weekly live classes, Q&A sessions, and "ask the instructor") but you can keep your access to the entire learning library (including all updates to those courses).

Use of QuickBooks Certification Voucher before refund If your purchase includes a voucher code ($156 value) to take the Intuit QuickBooks Certified User exam, you will lose this voucher if you refund your purchase within 30 days. If you've already registered for the test or taken the test within 30 days, and request a refund, we will deduct the cost of the voucher ($156) from your refund.