Cancellations:

For Live Training:

Refunds will be made only if cancellation request is received in writing 5 (five) business days prior to Class (minus $45 registration fee).

Guarantee:

For Live Training:

We Guarantee Our Class 100%. We don’t want you to waste your valuable time and money. If for any reason you decide the class isn’t right for you, just tell your instructor at the end of the 1st day and we’ll refund your money... no questions asked.

Guarantee for OnDemand and DVD Products:

If you are not completely satisfied with the QuickBooks training DVD you purchased, return it to us within 30 days from the shipping date and you will receive a full refund (minus shipping and handling charges) . If you are not satisfied with the OnDemand QuickBooks training you purchased, phone us within 30 days from the order date and you will receive a full refund (less a $14 processing fee).